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Total price:
Current price $2,728.98
Napoleon Prestige PRO 500 Natural Gas Grill with Infrared Rear Burner and Infrared Side Burners and Rotisserie Kit - PRO500RSIBNSS-3
Current price $2,549.00
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:Frequently Bought Together
Key Features
- LED Spectrum Night Light control knobs with SafetyGlow
- Four stainless steel burners deliver impressive heat and longevity
- Rear infrared rotisserie burner and rotisserie kit allows you to slow roast food with restaurant quality results
- High heat infrared side burner allows you to sear just like a steakhouse while other dishes cook on the grill
- Cart has folding side shelves with integrated utensil holders, double doors for storage and easy roll locking casters
The Napoleon Prestige PRO 500 blends quality and performance into one package, and has the features to make every cooking experience exceptional. This freestanding natural gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 400 square inches of warming area for a total of 900 square inches of cooking area. Easily turn the burners on with flame ignition for a reliable start up. The stainless steel wave cooking grids create the trademark Napoleon sear lines. The stainless steel, self-cleaning sear plates vaporize drippings, control flare ups and keep your food moist. The Prestige PRO 500 also has a 18,000 BTU stainless steel rear infrared burner for slow cooking with the rotisserie kit and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge, stainless steel end caps and retains heat for oven-like performance. The LED Spectrum Night Light control knobs have near limitless color options making your night time entertaining a breeze, and they glow red when a burner is in use while two interior lights illuminate the grilling surface. A full width drip pan also makes clean up a breeze. The stainless steel grill cart also features a built-in ice bucket and double doors with soft close for storage and easy roll locking casters for moving the grill around. This Napoleon grill is manufactured in Canada.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
Product Information
- UPC
- 629162132130
- Model Number
- PRO500RSIBNSS-3
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Warranty
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Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.
Refer to manufacturers manual for full warranty details.
Customer Reviews (22)
Back to Top73% of reviews recommend this product
Customer images featuring this product
YesI use it every day, it heats up fast even when it's 10 degrees outside the lights are great for night cooking | Was This Helpful? | |
Proud Owner of the Napoleon Prestige Pro 500Ordered from BBQ Guys and 4 days later grill arrived. First Step, find the directions and all the screws, sort and inventory them. Turns out I had spares, plus a few found in the box that don't go anywhere... at least from what I can tell. Assembled by myself with the help of my wife for the 3 person step. I have a 2 shelf utility cart that I used to move the parts from the garage to the deck. Unboxed everything and placed the items around the deck and started following the steps in the assembly book. No words, just pictures and arrows. I am 63 years old and grew up playing with Lego and can follow an image or diagram with no problems. On a scale of 1-10, with 10 being the hardest, I rank the assembly a 4. A 3/8" nut driver, 3/8" wrench, rubber mallet and Phillips screwdriver was all the tools I used. Found all the screws in the box with the wheels-Package N020-0213. Steps that I had to pause on - The wheels, I wasn't sure about taping the plastic block into the corner that the wheel goes into because there was a metal tap in the way for two of the corners. Just do it, its works fine. The chrome bars had some screws tightened really tight and other loose. Turns out the tightened screws worked better after I broke them free with the wrench, the loose screen won't screw in without force. I removed the bar and tighten all screws to about 3/8" gap then reinstalled and it worked fine. One last hiccup which is funny but caught me off guard, the lights would not turn on. I was looking for the battery but it turns out the lights require electricity. After reading so many reviews and researching I did not see any reviews or on-line videos show an extension cord. I though the plug on the grill was for the rotisserie. Plugged in, works great. Looks even better at night. Broke grill in cooking steaks. I know its new, but it's going to get dirty and need cleaning. But its new and shiny. | Was This Helpful? | |
Excellent grillI've had it about a month now and cooked all my usual staples. Perhaps one of the best things I love about it is the evenness of the cook. The temp is only slightly higher in the back than it is on the front so IM not constantly moving my meat around to even out the doneness. This is my third Napoleon grill...My first lasted reliably about 10-12 years. Both would have lasted longer but I grill out far more than the average guy. Im very pleased with all the features this one touted. No complains at all. BBQGuys was outstanding to work with and may be one of the easiest large purchases I've ever made online. For what it's worth, I've never left an online review before. That should say enough. | Was This Helpful? | |
What an awesome grillI am just beginning to explore all of the capabilities of this grill. I have cooked steaks chops and a rotisserie chicken so far. All came out incredible. The side sear burner is the first time on a gas grill I though a burner might actually put off too much heat! Wow, what a great sear. I love my steaks Pittsburgh style, and this burner can make that happen. I am going to do a turkey on it for Thanksgiving and am looking forward to that awesome rotisserie and burner to do as well on the turkey as it did no the chicken. Love my new grill and I am sure I will enjoy it for many years to come as I keep learning to use its capabilities. PS I thought all the lights on the Pro would be goofy, but I love them. Especially the lights in the grill body itself, those are awesome, and the light in the cabinet really helps find the stuff you store in there. The Napoleon light on the floor when you approach the grill is just too cool. You can turn it off, but it is fun. | Was This Helpful? | |
Has all the features you could ask forGreat grill, Great cooking surface and lights up at night and looks fantastic on the deck | Was This Helpful? | |
YesIt is a great grill | Was This Helpful? | |
Solid grill with styleWe went grill searching for over a year and after looking at the specs, features and material we decided on the Napoleon Pro. It was easy to assemble, the components are all made well and the steel in the grill and the cart are excellent quality for the price point. The infrared and searing station were important to my husband while the look and lights in the knobs were necessary for me (I wanted it to look nice while it was in or out of use). The knobs turn red when that portion of the grill is turned on which I feel is helpful especially when you are trying to see what burners are on from a distance. We haven't used the rotisserie or grill basket just yet but I'm happy we purchased that along with the grill. The food cooks quickly and evenly. the ice bucket and bottle opener at the bottom is very smart use of the space and I appreciate their thoughtful design. For the price, quality, modern look and cooking ability, this is a great value and I am so happy we ended choosing this grill. BBQ guys delivery and customer service were on point too! It's our first online purchase through the site and I their customer support, online access and delivery was very seamless and easy. | Was This Helpful? | |
Great GrillThe grill itself is great. Easy to use and I found it easy to clean. The interior grill lights work great and are very useful during winter grilling. I have found the temperature consistent at different positions on the grill. And I had the best steaks using the searing station. It is very hot and cooks a steak in just a couple minutes. I did suggest to Napoleon that they allow customization to the light that displays on the ground so we have other options than to advertise their brand. I will agree with the other reviews about the awful installation instructions. For future purchaser's, here are 4 areas to watch out for: Step 6 - This piece is supposed to just slide in but that works only if the slits in the frame are cut wide enough. I had to bend it just a little and it slid right in. Step 8 - When installing the wheels, you will encounter what appears to be a blockage on two of the holes. Don't worry, those pieces bend when you insert the wheels. Step 10 - Be sure to pull the wires to the sear station all the way out. It will prevent panic later. Step 12 - There are four wires but you only connect 3 of them. I suppose the extra wire is for something to be added later. I did not take points off as this is all about the grill. After all, I only plan to put it together once but plan to grill twice a week. | Was This Helpful? | |
Great grill with some issuesPurchased through BBQ guys. Safely shipped and arrived very quickly. It was a project to assemble but once up and running it's clearly a superior product to anything from a big box store. Hind sight being 20/20 I should have purchased the extended warranty for parts and labor. At 10 months one of the light bezels would remain constantly on after the gas was turned off and the ignitor electrode for the sear station failed. Napoleon's customer service is phenomenal and they are supplying the necessary parts. However, we are having trouble fixing the light issue and it is taking a lot of time. For a grill at this price point, I did not anticipate having these issues so soon. | Was This Helpful? | |
Very rugged with one exceptionI'm very impressed with rugged design and features with one exception. The wheels on this grill are not suitable for anything other than a smooth, hard surface. I have a wood deck and with the inevitable cracks and knot holes and with the weight of this grill the wheels are simply not large enough. I consider this grill to be immovable on my deck. Very well packaged. Assembly was relatively easy. While instructions are sparse on some steps, on line videos on assembly help. Overall I'm very happy with purchase. Just wish it had functional wheels. | Was This Helpful? |
Expert Review
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The Skinny:
- Well-known brand name
- Fully loaded with great features
- Proudly made in North America
- Great Warranty
Things We Love:
The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook. The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.
One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.
Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.
The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.
The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.
Thing To Consider:
While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.
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| Price & Shipping Information | Current price $2,549.00 Free Shipping Leaves Warehouse: 24 Hours | Current price $2,699.98 Free Shipping Leaves Warehouse: 24 Hours | Current price $2,899.94 Free Shipping Leaves Warehouse: 24 Hours | Current price $2,898.00 $198.00 (6%) Free Shipping Leaves Warehouse: 1-3 Business Days |
| ID | #3049383 | #3105395 | #3164898 | #3010347 |
| Model | PRO500RSIBNSS-3 | BLZ-4LTE2-NG + BLZ-4-CART-SC | BLZ-4LTE2-NG + BLZ-4-CART-SC + BLZ-CRM-TMR (4) | C2C34NG + C1C34CT | Class | Premium | Premium | Premium | Premium | Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas | Collection | Prestige Pro | Blaze LTE | Blaze LTE | C-Series | Configuration | Freestanding | Freestanding | Freestanding | Freestanding | Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel | Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel | Number Of Main Burners | 4 Burners | 4 Burners | 4 Burners | 3 Burners | Grilling Surface BTUs | 48000 | 56000 | 56000 | 60000 | Infrared Main Burner | Not Available | Available | Available | Not Available | Main Burner Material | Stainless Steel | 304 Cast Stainless Steel | 304 Cast Stainless Steel | 304 Cast Stainless Steel | Flame Tamer Material | Stainless Steel | Stainless Steel | Ceramic | Stainless Steel | Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel | Cooking Grid Dimensions | 28 X 17 3/4" | 29 1/2 X 18" | 29 1/2 X 18" | 32 X 17 1/4" | Main Grilling Area | 500 Sq. Inches | 531 Sq. Inches | 531 Sq. Inches | 616 Sq. Inches | Secondary Grilling Area | 400 Sq. Inches | 184 Sq. Inches | 184 Sq. Inches | 164 Sq. Inches | Total Grilling Area | 900 Sq. Inches | 715 Sq. Inches | 715 Sq. Inches | 780 Sq. Inches | Burger Count | 22 | 18 | 18 | 26 | WiFi/Bluetooth Enabled | None | None | None | None | Rotisserie Burner BTUs | 18000 | 10000 | 10000 | No Rear Burner | Rotisserie Kit | Yes | Available | Available | Available | Heat Zone Separators | No | Yes | Yes | No | Ignition Type | Flame Thrower | Flame Thrower | Flame Thrower | Flame Thrower | Flash Tubes | No | Yes | Yes | No | Grill Lights | Internal / External | Internal / External | Internal / External | Internal | Spring Assisted Hood | No | No | No | No | Thermometer | Analog | Analog | Analog | Analog | Includes Smoker Box | No | No | No | No | Side Shelves | Yes | Yes | Yes | Yes | Hose Included | Yes | No | No | No | Side Burner | Sear Station | None | — | None | Total Side Burner BTUs | 14000 | — | — | — | Made In USA | No | No | No | No | Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required | Commercial-Grade Multi-User | No | No | No | No | Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Marine Grade | No | No | No | No |
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