BBQGuys Loyalty Program

Enrolling in BBQGuys Rewards is completely free and only requires you submit your email and a password to enroll. Once enrolled, you'll use those same credentials to sign in to your rewards account. If you ever have any problems, call us for assistance.

As a BBQGuys Rewards member, your purchases add up to points redeemable for credit on your orders, or almost anything on our site. Qualifying purchases will earn you one point per dollar spent. Plus, it's free & you get 300 points just for signing up! It pays to be loyal.

A Simple Plan with Fantastic Perks

Enrolling is completely FREE - no upfront fees or trial periods! You can sign up before you even start shopping, create the rewards account during the transaction, or call us if you run into any problems setting up your rewards account.

You automatically get 300 points just by signing up for BBQGuys Rewards, plus you can use those points toward your initial purchase. That's an immediate $3 discount! Redeem your points next time you buy, or keep building them up to use for a significant discount on a future purchase. Unused points expire 2 years from the date they are earned, regardless of activity or purchases made. (Effective January 1, 2023)

Access to Your Rewards Account

Enrolling in BBQGuys Rewards also establishes your global BBQGuys Rewards account. Use your credentials to manage your rewards account, check your order status, view order history, and update your email address or account information. You can even streamline the process by connecting the rewards account to your Facebook login.

Important Notice

Customers cannot combine any two discounts on purchase, such as Price Match or Warehouse Deals.

BBQ Guys reserves the right to change the membership terms and conditions of the rewards program at any time. This may include, but is not limited to, the number points earned for spending, the number of points required to redeem rewards, or any caps or fees on earning and redeeming points. BBQ Guys may cancel the program, as well as any point balances by giving 120 days prior notice by email. If the email is not received due to a spam blocker, a change of email address, a full mailbox or any other reason, BBQ Guys will not be held responsible and will not be required to extend the notification time.

Rewards members will be assigned a unique account number associated with your BBQ Guys user account. This unique account number posted on the Rewards section once you are logged in to your account. Points may not be applied unless you:

• Sign in to your user account during checkout so your current order will be associated with your rewards account, OR
• Call in to place your order and let the Customer Service Representative know that you have a rewards account and give them the email address you used to start the account

If you do not have a rewards account at the time you are placing your order, you may request the Customer Service Representative enroll you if you are placing your order over the phone, or signing up for one before finishing your order if you are using the shopping cart. Failure to make sure your account is associated with your order in one of the manners described above may forfeit the points to your account. To ensure your points are associated with the correct user account, you may:

• Request the Customer Service Representative verify the points are correctly associated with the account
• Enroll you if you are placing your order over the phone, OR
• Sign up for BBQ Guys Rewards during the transaction process when checking out on the shopping cart

Upon filling out the application members may also be required to answer a secret question so that customer service agents may be able to verify the identity of the customer.

In the event that a rewards member's method of payment is declined, points will not be earned. Points are not earned until the transaction is completed and paid in full.

Points accrued by rewards members are not transferable by operation of law or otherwise to any person or entity and cannot be transferred to any other account.

Credits posted to orders that acquired rewards points, including those arising from returned goods or services will also post a debit to the points accrued in your rewards account.

Rewards points cannot be used to pay taxes. BBQ Guys reserves the right to decline any request to convert rewards points for purchase at any time.

Fraud or abuse relating to the accrual of your rewards points, or redemption of your rewards points, may result in forfeiture of your accrued points and cancellation of your rewards account.

To terms that are set forth, claim means any claim, dispute or controversy between the rewards member and BBQGuys that may arise in which the circumstances and procedures under which claims may be arbitrated instead of litigated in court.

All questions regarding eligibility, accrual, conversion and/or redemption will be resolved at BBQGuys's sole discretion. BBQGuys is not responsible for any typographical errors, including, but not limited to: product descriptions, pricing, required Points, and photographic images. BBQGuys reserves the right to make corrections and adjustments to Reward Members' accounts in the event of a price change. Redeemed rewards are not replaceable, exchangeable, refundable or transferable for cash.

Brands which cannot be purchased with Rewards points

For various reasons, some brands may be restricted from being purchased with rewards points.

Having items of the following brands in your cart will remove your ability to pay for the order using rewards points:

• Alfresco
• AOG
• American Fyre Designs
• Broil King
• DCS
• Delta Heat
• Dimplex
• Fire Magic
• Fisher and Paykel
• Kamado Joe
• Lynx Grills
• Marvel
• Masterbuilt
• Perlick
• Real Fyre
• Pit Barrel
• Sedona by Lynx
• Steak Locker
• Sunset West
• Trade-Wind
• Twin Eagles
• Vent-a-Hood
• Viking Appliances
• Zephyr